Website Creator Reviews
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BigCommerce

An enterprise-capable eCommerce platform with strong built-in SEO

BigCommerce is built for serious, scaling online stores, with fewer forced app purchases and stronger SEO defaults than many competitors.

Overall score
8.5
out of 10
Price
$29/mo (Standard)
Free plan
No
Templates
180+ themes
eCommerce
Yes
SEO tools
88%
Storage
Unlimited product storage
Templates & Design74%

180+ themes are solidly built for commerce, though the design library is smaller and less trend-forward than Shopify's theme store.

Ease of Use74%

The admin is powerful but denser than Shopify's, reflecting its focus on larger stores with more complex catalog and channel needs.

SEO Tools88%

One of the strongest eCommerce SEO toolsets available — full control over URLs, redirects, and structured data without extra apps.

Pros
✓More built-in features than Shopify, fewer required paid apps
✓Strong native SEO controls (URL structure, redirects)
✓No forced payment gateway lock-in
✓Scales well to large, complex catalogs
Cons
–Annual sales thresholds can force a plan upgrade
–Smaller app ecosystem than Shopify
–Steeper learning curve than simpler builders
What’s included
Native multi-channel selling
Built-in SEO controls
No forced payment gateway
Headless commerce API
AI product description generator
Faceted search
eCommerce Features

BigCommerce packs more native commerce functionality (multi-channel, B2B features) into the core platform, reducing reliance on paid apps.

Pricing

Plans start at $29/mo, but annual online sales thresholds can push a store into a higher tier regardless of feature needs.

Customer Support

24/7 chat, phone, and email support, plus a comprehensive knowledge base geared toward serious store owners.

BigCommerce review in depth

Who BigCommerce Is For

BigCommerce is an e-commerce platform for established and growing stores: brands with large catalogs, businesses selling across several channels, and companies with wholesale or B2B needs. It is less suited to a first-time seller with a few products, for whom a simpler builder will be faster and cheaper to run.

More Built In, Fewer Apps

BigCommerce's defining approach is to include more commerce features natively. Product options and variants, customer groups, bulk pricing rules, faceted search, and multiple currencies are part of the core platform on suitable plans. Compared with platforms where many of these features come from paid apps, this keeps monthly costs more predictable and reduces the number of third-party scripts on the storefront.

Themes and Storefront Design

The theme store offers a moderate selection of free and paid themes built for product-heavy stores. The visual Page Builder handles layout changes without code, while deeper customization uses BigCommerce's theme framework and requires a developer. Larger brands can also run BigCommerce headless, using it as the commerce back end behind a custom front end.

Selling Across Channels

Native channel integrations connect the store to marketplaces, social platforms, and shopping feeds, with inventory managed centrally. For businesses that sell the same products in several places, this central management is one of BigCommerce's main practical advantages.

B2B and Wholesale

BigCommerce has strong support for business-to-business selling: customer-specific price lists, quotes, purchase orders, and company accounts are available through its B2B features. Few general-purpose builders come close in this area.

Pricing and Sales Thresholds

BigCommerce does not add its own transaction fees on sales, but each plan has an annual online sales limit. Once a store exceeds it, the account moves to a higher plan regardless of which features you use. Growing stores should model this in their budget, and high-volume merchants can negotiate custom enterprise pricing.

The Bottom Line

Choose BigCommerce for a serious, scaling store that values native features, multi-channel selling, B2B capabilities, and strong SEO defaults. Choose a simpler builder for a small shop or a first product launch.

How to create a site on BigCommerce in 5 steps
  1. 1
    Create a BigCommerce account

    Sign up at bigcommerce.com — a free trial is available.

  2. 2
    Choose a theme

    Select a free or premium theme suited to your product type.

  3. 3
    Add your products and catalog

    Import or manually add products, categories, and variants.

  4. 4
    Configure payments and shipping

    Connect a payment gateway (no forced provider) and set up shipping rules.

  5. 5
    Launch your store

    Preview your storefront, connect a domain, and go live.

Frequently asked questions
No, but a free trial is available before committing to a plan starting at $29/mo.